Why has there been mis-selling?
Many lenders have seen PPI as a way of maximising profits from a consumer without regard
as to whether the policy was required or the cover suitable.
- FSA regulations and other codes
of conduct were not correctly followed.
The consumer's needs and demands were not correctly considered.
The policy is unsuitable
for the consumer.
The
policy is effectively forced upon the consumer as a condition for the loan.
The
cost of the premium is exorbitant.
